Terms and Conditions

1. Who we are

Shababco ("Shababco", "we", "us", "our") is a youth-driven creative platform based in Cairo, Arab Republic of Egypt. We organise cultural events, markets and pop-ups, host a community of creators and brands, and run this website.

You can reach us at hey@shababcoeg.com. For questions or website bugs, contact a.elbadawy@shababcoeg.com.

2. Definitions

• "Attendee": a person with an account who comes to, or follows, Shababco events.
• "Brand Owner": a person who applies, on behalf of themselves or a brand, to exhibit or sell at a Shababco event.
• "Event": any Shababco event, market, pop-up or workshop announced on the website.
• "Booth" or "Spot": the space allocated to an accepted Brand Owner at an Event.
• "Account": the profile you create on the website.

3. Eligibility and your account

You must be at least 14 years old to create an account. If you are under 18, you confirm that a parent or legal guardian has agreed to these Terms on your behalf. Brand Owners who sign contracts or pay fees must have the legal capacity to do so under Egyptian law.

You agree to give accurate, complete and current information, including your name, email address, phone number, Instagram account and, for Brand Owners, your brand details. You are responsible for keeping your password safe and for everything done through your account. Tell us at once if you think someone else is using it.

We may suspend or close an account that gives false information, breaks these Terms, or puts people or the platform at risk.

4. Attendees

• Tickets and entry to Events may be sold through our ticketing platform at tickets.shababcoeg.com or at the venue. The ticket terms shown at purchase also apply.
• Entry may be refused, or a person removed from an Event, for unsafe, abusive or unlawful behaviour, or for breaking venue rules, without refund where permitted by law.
• Events may be filmed and photographed. By attending, you accept that you may appear in photos, videos and live streams published by Shababco and its partners. If you object, tell the Event team at the venue.
• Programmes, line-ups, dates and venues can change. We will announce material changes on the website or by email. Your rights as a consumer under Egyptian law, including the Consumer Protection Law No. 181 of 2018, are not affected by these Terms.

5. Brand Owners and event applications

Applying to an Event does not guarantee a place. Each application is reviewed by the Shababco team, who may accept, reject, or ask for more information at their sole discretion, taking into account the brand, the product range, the space available and the character of the Event.

• Information and documents: you must provide truthful details and any documents we ask for (for example a commercial register or tax card, or a national ID, and a founders photo). We use them only to review and manage your application.
• Acceptance: you are accepted only when we tell you so by email or in your account. For events with a fee, your place is held until the payment deadline stated in the acceptance email. If payment is not received by then, we may release the place to another brand. We may extend the deadline in writing.
• Free events: where an Event is marked as free, no booth fee is due, and the other conditions in this section still apply.
• Spot selection: after acceptance, and when we open booking for the Event, you may choose your Spot among those available for your booth type. We will tell you by email when booking opens. A spot is confirmed only when the system or the team confirms it. We may move a Brand Owner to another Spot for safety, layout or organisational reasons.
• Your products: you may sell only the products you declared in your application and inventory list. You are responsible for their legality, quality, labelling, prices and safety, for any licences or permits they require, and for your own taxes and invoices.
• Conduct at the Event: you must follow the load-in schedule, the venue and safety rules, and the instructions of the Event team; keep your Booth clean and safe; and treat visitors, other brands and staff with respect.
• Cancellation: if you cannot attend, tell us as early as possible. Fees already paid are non-refundable unless we cancel the Event, or we agree otherwise in writing. If we cancel an Event, we will refund the booth fee you paid for it or offer a place at a later Event, at your choice, unless the cancellation is caused by events outside our control.
• Counterfeit or unlicensed goods, illegal products and anything that infringes another person's rights are strictly forbidden and will lead to removal from the Event and the platform.

6. Fees and payments

Fees, deadlines and payment methods for each Event are shown on the website and in your acceptance email. Unless stated otherwise, prices are in Egyptian pounds (EGP). You are responsible for any bank or transfer charges. We confirm payment by marking your application as paid, and you will receive an email when we do.

7. Acceptable use

You agree not to:

• use the website for anything unlawful, including anything that breaches Egyptian law such as Law No. 175 of 2018 on Combating Information Technology Crimes;
• upload or send content that is false, defamatory, hateful, sexually explicit, or that infringes anyone's privacy or intellectual property;
• try to gain unauthorised access to the website, other accounts or our systems, interfere with its operation, or use bots or scrapers without our written permission;
• pretend to be another person or brand, or use someone else's identity documents;
• send spam or unsolicited promotional messages through the platform.

8. Content and intellectual property

The Shababco name, logos, designs, text, photos, videos and website are owned by Shababco or its licensors and are protected by Egyptian law on intellectual property (Law No. 82 of 2002). You may not copy, reproduce or use them commercially without our written permission.

You keep ownership of the content you give us (such as your brand name, logo, photos and descriptions). You give Shababco a free, non-exclusive licence to use it to run the platform and to promote the Event and your participation, for example on our website, social media accounts and printed or digital materials. You confirm you have the right to give us this content.

9. Personal data and privacy

We handle personal data in line with the Egyptian Personal Data Protection Law No. 151 of 2020. This section explains what we do; by using the website you agree to it.

• What we collect: account details (name, email, phone, Instagram, date of birth for Brand Owners and partners), brand information, application documents and photos, messages you send us, ticket and booking information, and technical data such as device, pages visited and approximate location.
• Why we use it: to create and manage your account, review applications, run Events, sell tickets, communicate with you about your applications and Events, keep the website secure, improve it, and meet legal obligations.
• Marketing: we send news and offers by email only if you ticked the box to receive them. You can unsubscribe at any time using the link in each email. Service emails (for example about your application or account) are not marketing.
• Who we share it with: only with service providers who help us run the platform (for example hosting, email delivery, file storage, analytics, ticketing and payment partners), with partners and sponsors where needed for an Event you take part in, and with authorities when the law requires it. We do not sell your personal data.
• Documents such as national IDs are used only to verify applications and are kept in restricted storage.
• How long we keep it: as long as needed for these purposes and as required by law, then we delete or anonymise it.
• Your rights: you may ask to access, correct, update or delete your data, to withdraw consent, or to object to certain uses. Write to hey@shababcoeg.com. We will answer within a reasonable time.
• We use cookies and similar tools to keep you signed in, remember preferences and understand how the site is used. You can control cookies in your browser settings.

10. Third-party links and services

The website may link to services we do not control, such as our ticketing site, Instagram or other websites. We are not responsible for their content or practices, and their own terms apply when you use them.

11. Availability and changes to the website

We work to keep the website available, but it is provided on an "as is" and "as available" basis. We may change, pause or remove features or content at any time, for example for maintenance. If you find a bug, please tell us at a.elbadawy@shababcoeg.com.

12. Responsibility

To the extent permitted by Egyptian law, Shababco is not liable for indirect or consequential losses, loss of profit or sales, or loss caused by events outside our reasonable control (such as weather, power or network failures, government decisions or public-safety measures). Nothing in these Terms limits liability that cannot be limited by law, including for fraud, gross negligence or wilful misconduct, or any rights you have as a consumer.

Brand Owners are responsible for their goods, staff, stock, taxes and any loss, damage or injury caused by them, their products or their team at an Event, and agree to compensate Shababco for claims arising from that.

13. Suspension and ending your account

You may close your account at any time by writing to hey@shababcoeg.com. We may suspend or end your access, and cancel an application or Booth, if you break these Terms or the law. Sections that by their nature should continue (for example intellectual property, privacy and responsibility) continue after your account ends.

14. Changes to these Terms

We may update these Terms from time to time. The latest version is always on this page with its date. If we make an important change, we will tell you by email or on the website. Using the website after a change means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the Arab Republic of Egypt. We hope to solve any problem by talking first: write to hey@shababcoeg.com and we will try in good faith to resolve it. If we cannot, the competent courts of Cairo, Egypt have jurisdiction, without affecting any right you have as a consumer to bring a claim before the court that has jurisdiction over you.

These Terms are written in English. If an Arabic version is published and the two differ, the Arabic version prevails for legal interpretation.

16. Contact

Shababco, Cairo, Egypt. General questions: hey@shababcoeg.com. Website bugs and technical questions: a.elbadawy@shababcoeg.com.